Privacy Policy

What This Policy Covers

Pool Cleaning Florence is a pool service company working at homes in Florence, AZ and the surrounding area. This policy explains how we treat information connected to this website and to phone calls with our office.

The site is informational. It describes our services, such as weekly pool cleaning and pool repair, and gives you a phone number. There are no accounts, logins, forms or online payments here.

What the Website Records on Its Own

Like nearly every website, ours runs on a server that keeps ordinary logs. A log entry can include your IP address, browser type, the page you asked for and the time of the request. These records help keep the site working and show us when something breaks.

We may also use basic analytics cookies. They tell us in general terms which pages get read and roughly how visitors arrive, so we can see which pages help and which need work.

What You Share by Phone

During a phone conversation with our office, you decide what to tell us. Usually that is your name, a callback number, the address where the pool is, and a description of the problem: cloudy water, a noisy pump, a filter that will not hold pressure. We write down only what we need to give you a quote and schedule a visit.

How We Use It

We use what you share to answer your question, plan an inspection, prepare a quote and do the work you ask for. Site logs and analytics are used only to run and improve the website.

We do not sell your information, and we do not hand it to marketers. We share details only when needed to do your job or when the law requires it.

Cookies and Your Choices

Your browser lets you block or delete cookies. The site will still load and read normally if you do. You can also simply not call, or tell us on the phone which details you would rather keep to yourself.

Changes and Questions

If the way we handle information changes, we will update this page. Questions about this policy, or about information you have given us, are answered on the same line at (520) 645-8108, and we will explain what we hold and why.